Privacy Policy

Effective November 2007

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage, some subpages, and at every point where personally identifiable information may be requested.

The Information We Collect

This notice applies to all information collected or submitted on the National Community Church (NCC) website through ordering products and registering to receive materials. The personal information requested and retained are:

• Name
• Email Address
• Mailing Address
• Phone Number
• And some additional information

The Way We Use Information

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and shall not be intentionally disclosed to outside parties.

You can register with our website if you would like to receive information about our church and its ministries. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

Finally, NCC will never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have placed appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online and believe these faculties to be secure to the best of our knowledge and ability; however, NCC does not warrant, guarantee, and/or absolve security and/or unintentional disclosure of personal, identifiable information.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by logging into your account. If you do not have an account, you may register. All information submitted during the registration process and while maintaining your account is protected under the terms of this policy. We extend the option for you to manage the data you provide us to better safeguard your information and keep records current.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

FellowShip One

At NCC, we use an online database called Fellowship One.  Their system allows us to provide access to your contribution records and allows you to make donations online.  They provide all of the security for the system.  This system is used by churches throughout the country and has been fully tested by them.

There are two aspects of security related to the system.  First, Fellowship One provides data security using the latest security technology.  The following statement is from their security documentation: "[the system] utilizes the most current encryption technology to maintain the security of your data. Every parameter passed in the hyperlinks is fully encrypted. Additionally, the Login module handles passwords using what is known in technical terms as salted hash. In laymen's terms, this means it would take 50 computers (running constantly) continuously presenting password combinations four years to discover the password." 

The second aspect of security relates to account creation.  When you first create a new account in the system, you will be able to donate immediately, but you will not have access to any previous contribution information.  Before that can happen, we must manually link your previous information to the account you created.   

In order to verify the authenticity of the account request, we will ensure that all of your data matches our current records (e.g., address, phone number, and email address).  If there is any question, we will contact you via email before creating the link.  Since this is a manual process, we will perform these steps approximately once a week, but if you would like to speed up this process, you can send an email to [email protected]. 

When you create your account, you will determine your own login id and password.  If you forget your login id or password, you can have the system email it to you by entering the email address that you used when you created your account.  If you need help or cannot remember the email address you used, you can contact us at [email protected].  You can also change your password at any time. 

Please help us keep your information safe by protecting your login information.  Access to sensitive personal and financial information can be gained by letting someone else use your account or by leaving the information for someone else to see.  NCC will never call you to ask for your login information.  

 

Online Giving with Fellowship One

Your information is held securely by the Fellowship One system.  This information will remain private and will never be given away to third parties, other than to process your scheduled contributions.

You can schedule new contributions at any time and can modify or cancel those contributions at any time prior to the date they are scheduled.  Once the contribution has been processed, however, it cannot be cancelled.  If you have any problems or questions related to this, please contact us at [email protected].

How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at (202) 544-0414 or send us an email.