Program Manager, NCC Learning

Reports To: Executive Director, The Dream Collective
Supervises: Program coordinators, interns, volunteers, and program participants (as applicable)
Employment Type: Full-Time
Location: National Community Church (NCC) 700 M Street SE, Washington, DC

Position Summary

The Program Manager, NCC Learning provides leadership and operational oversight for NCC’s leadership development programs, ensuring excellence in execution, participant experience, and program effectiveness. This individual supports the strategic direction and day-to-day management of the following programs:

  • The Dream Fellows Program. The Dream Fellows Program is a 10-month immersive experience at National Community Church (NCC) designed to develop emerging leaders in faith, creativity, and community leadership. It combines hands-on ministry placement with a holistic framework of spiritual formation, leadership development, and personal dream activation. Fellows participate in communal living, weekly gatherings, spiritual disciplines, mentorship, and guided sessions through The Table and Lab.
  • Missional Innovation MAML (in development). The MAML is a graduate program through Southeastern University, directed and overseen by National Community Church. This learning lab is to train pastors and leaders in advanced ministry leadership. 
  • Church Planter in Residence. A 12-to-18-month residency in preparation for church planting through the Dream Collective network. The program provides future church planters with intentional coaching, discipleship, and immersive, hands-on experience to help bring their ministry vision to life.
  • Future NCC Learning Opportunities. The Program Manager integrates strong systems, relational leadership, and spiritual formation practices to create transformational environments where participants grow in faith, leadership, and purpose. This role ensures that programs are well-coordinated, mission-aligned, and effectively resourced to support NCC’s vision to Bless the Lord, Bless the City, Bless the Nations, and Bless the Generations.  

Key Responsibilities

1. Program Strategy & Leadership

  • Support and implement program strategies aligned with NCC Learning’s mission and long-term vision.
  • Partner with executive leadership to refine program goals, structure, and participant outcomes.
  • Ensure alignment across all learning experiences, including Dream Fellows, internships, and emerging programs.
  • Provide leadership and oversight to program operations, ensuring consistency, excellence, and innovation.

2. Program Operations & Execution

  • Oversee all program logistics, timelines, and administrative processes across the program portfolio. 
  • Coordinate schedules, retreats, curriculum sessions, and key milestone events.
  • Maintain accurate records, systems, and communication channels to ensure seamless program delivery.
  • Anticipate challenges and proactively implement solutions to support program success.

3. Recruitment, Enrollment & Participant Experience

  • Support recruitment strategy, application review, and onboarding processes for all programs. 
  • Serve as a key point of contact for prospective and current participants, ensuring a welcoming and engaging experience.
  • Foster a diverse, inclusive, and mission-aligned cohort environment from recruitment through program completion.

4. Curriculum & Learning Experiences

  • Collaborate with leadership to coordinate curriculum delivery, guest speakers, and learning activities. 
  • Ensure all materials, environments, and logistics are prepared for impactful sessions and gatherings.
  • Capture feedback, track participant progress, and support continuous program improvement.

5. Cohort Community & Spiritual Formation

  • Plan and coordinate gatherings, retreats, and small group experiences that foster spiritual growth and community. 
  • Help cultivate environments for prayer, Scripture engagement, and discussions around calling and vocation.
  • Support relational connections and participant development throughout the program lifecycle.

6. Program Placements & Work Experiences

  • Oversee the process of matching participants with ministry and work placements.
  • Maintain relationships with placement partners. 
  • Track progress in placements, troubleshoot challenges, and celebrate wins. 
  • Ensure work is meaningful and aligned with each participant’s growth.

7. Coaching and Feedback Systems

  • Help create and maintain systems for regular check-ins with participants. 
  • Prepare materials for mentor conversations, capture feedback, and identify participants who need extra support. 
  • Work with coaches and mentors to ensure each participant has personalized attention and clear growth goals.

8. Internship Program Oversight

  • Collaborate with Human Resources to support the internship program coordination, including placement matching, schedule management, and communication with interns and departments. 
  • Help ensure internship experiences align with learning objectives and contribute to participant development.

Qualifications

Education & Experience

  • Bachelor’s degree or equivalent experience
  • 2+ years of experience in program management, operations, student affairs, ministry, or nonprofit administration. 
  • Experience managing projects, coordinating logistics, and working with diverse stakeholders.
  • Background in leadership development, coaching, or cohort-based programs preferred.

Skills & Competencies

  • Strong organizational, project management, and systems-thinking abilities. 
  • Excellent written and verbal communication skills.
  • Relational leadership skills with the ability to foster community and collaboration.
  • Ability to manage multiple priorities, timelines, and program elements simultaneously.
  • Proficiency in tools such as Google Workspace and program management systems.

Spiritual & Cultural Expectations

  • Active, growing follower of Jesus Christ with a desire to serve.
  • Fully aligned with NCC’s mission, leadership covenant, and core beliefs.
  • Demonstrates integrity, humility, emotional intelligence, and discernment.
  • Reflects Christ in personal conduct, communication, and creative leadership.
  • Models professionalism, spiritual maturity, and servant-hearted collaboration.

Work Environment

  • Office-based role with frequent interaction with staff, pastors, volunteers, and participants. 
  • Flexibility to work evenings and occasional weekends for program events, retreats, and gatherings.
  • Fast-paced, collaborative environment requiring adaptability and attention to detail.
  • Regular involvement in NCC ministry life and community events.

Application Process

Please note: We are grateful for the large number of applications we receive and therefore are not able to reply to each interested job seeker. If selected for consideration, you will be contacted by a member of our team to discuss our recruitment process.

Americans with Disabilities Act

The federal Americans with Disabilities Act (ADA) prohibits discrimination against qualified individuals with disabilities in job application procedures, hiring, firing, advancement, compensation, fringe benefits, job training and other terms, conditions and privileges of employment. The ADA does not alter NCC’s right to hire the best-qualified applicant, but it does prohibit discrimination against a qualified applicant or employee because of his or her disability, or because of a perceived disability. As a matter of organizational policy, NCC prohibits discrimination of any kind against people with disabilities.   

Disabled Defined

An applicant or employee is considered disabled if he or she (1) actually has a physical or mental impairment that substantially limits one or more major life activities, (2) has a record or history of such an impairment or (3) is regarded or perceived (correctly or incorrectly) as having such impairment.

A qualified employee or applicant with a disability is an individual who satisfies the skill, experience, education, and other job-related requirements of the position held or desired, and who, with or without reasonable accommodation, can perform the essential functions of that position.

Reasonable Accommodation

A reasonable accommodation is any change in the work environment (or in the way things are usually done) to help a person with a disability apply for a job, perform the duties of a job, or enjoy the benefits and privileges of employment. 

Qualified applicants or employees who are disabled should request reasonable accommodation from NCC in order to allow them to perform a particular job. If you are disabled and you wish such reasonable accommodation, contact the Director of Human Resources. On receipt of your request we will meet with you to discuss your disability. We may ask for information from your health care provider(s) regarding the nature of your disability and the nature of your limitations or take other steps necessary to help us determine viable options for reasonable accommodation. We will then work with you to determine whether your disability can be reasonably accommodated, and if it can be accommodated, we will explore alternatives with you and endeavor to implement a mutually agreeable accommodation.  

Reasonable accommodation may take many forms and it will vary from one employee to another. Please note that according to the ADA, NCC does not have to provide the exact accommodation you want, and if more than one accommodation works, we may choose which one to provide. Furthermore, any accommodation that will impose undue hardship on NCC is not considered reasonable.